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CUSTOMER FEEDBACK |
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To our valued customer:
Thank you for your preference to engage us & your choice to use our professional
services. The motto of our company is to provide a satisfactory & quality service
to all of our customers. In order to achieve this aim, we need to know your opinion
and feedback. Praise would be a motivation for us to continue our services. Any
critic would naturally be a reason for us to improve according to your requirements
and meeting your expectations.
Please give us 5 minutes
of your time to fill-up the following questionnaires.
Please indicate your rating by selecting:
[1]
poor, [2] average, [3]
satisfied, [4] good, and [5]
excellent
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Please kindly furnish us the name of our Sales Representative. |
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Name:
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Rating |
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How prompt does our Sales personnel assist in your inquiry? |
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Did he/she understand your requirements and gave you the quotation accordingly? |
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How do you rate the services provided by our Sales personnel?
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What is your opinion of our after-sales support services?
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Who is/are the Technical personnel attending to your technical queries? Please state
their name/s
and ratings on their skills.
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Name:
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Name:
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Name:
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How do you find our technical team skillset, expertise and knowledge? |
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How prompt are they in resolving your technical problems? |
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How do you rate our overall service level to your company / organization?
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Do you think you will call us if you encounter other problems in the future?
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If you have any other comments, complaints,
compliments or feedback, please
write here. Or you may email us: customercare@techfount.com
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We thank you for your time in answering these questions and the feedback given to
us. A token of appreciation will be given as a sign of our gratitude. All information
will be kept strictly confidential.
We value your comment so that it will enable us to improve our service level to
you.
For more information on our company services, please visit our website's home page. |
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